Sales Person Onboarding Program
Work Orientation
Company Products Leasons
Product Summary for Sales Team
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Product Summary for Sales Team
As a sales person, you do not need to know every technical detail at the beginning. However, you must understand the basic purpose and business value of each product.
| Product | Main Purpose | Best Customer Type |
|---|---|---|
| ERPNext | Full business management system | Companies needing ERP |
| Frappe HR | HR and payroll management | Companies with HR operations |
| Frappe CRM | Sales and customer relationship management | Sales teams |
| Frappe Helpdesk | Ticketing and support management | Support/service teams |
| Frappe Insights | Reports and dashboards | Management and analysts |
| LavaPOS | Point of sale | Retail businesses |
| LavaDo | Mobile integration | Companies needing mobile access |
| KSA Compliance | ZATCA compliance | Saudi businesses |
Key Reminder
The sales person should not sell features only. The sales person should understand the customer’s pain and connect it with the correct LavaLoon product.
Examples
- Customer has disconnected departments → ERPNext
- Customer has HR manual work → Frappe HR
- Customer has poor sales follow-up → Frappe CRM
- Customer has support issues and no SLA tracking → Frappe Helpdesk
- Customer has no dashboards or KPIs → Frappe Insights
- Customer has retail stores → LavaPOS
- Customer needs mobile access → LavaDo
- Customer is in Saudi Arabia and needs ZATCA compliance → KSA Compliance App
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