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KSA Compliance pricing · Three tiers

Three tiers.One ZATCA mandate covered.

Community is a production-ready open-source product. Standard adds managed support. Premium adds a contractual SLA, Customer Success, audit-ready reporting, and online support.

Invoices on Fatoora
3M+
Frappe Cloud installations
8,700+
Community software licence
Free
No time limit

Tier comparison

Community stays real. Paid tiers add managed commitment.

Upgrade for service accountability and operating support—not because core clearance is artificially gated.

Free · open-source

Community

Self-managed ZATCA Phase 2 clearance for ERPNext with full source access and no software licence fee.

  • Phase 2 clearance
  • Multi-company support
  • Community support
  • Self-managed updates
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Standard

Managed compliance for teams that need supported onboarding, regulatory updates, and business-hours technical response.

  • Everything in Community
  • Managed updates
  • Supported onboarding
  • Business-hours response
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Premium

A higher service commitment for compliance-critical operations, with priority response, reporting, Customer Success, and scoped integrations.

  • Everything in Standard
  • Contractual priority SLA
  • Audit-ready reporting
  • Online support

Commercial conditions

Know what the tier includes before you commit.

The public page explains the model; the signed proposal defines the exact service boundary.

Inclusions

Community includes the open-source application only. Standard and Premium inclusions are governed by the approved service proposal.

  • Selected onboarding scope
  • Agreed support hours
  • Named reports and integrations

Exclusions

ERPNext implementation, hosting, third-party fees, data repair, and unlisted custom work are excluded unless stated.

  • Infrastructure and Frappe Cloud
  • Third-party vendor charges
  • New change requests

Deployment and support

Self-host or use Frappe Cloud. Environment operations remain self-managed in Community and are separately scoped in supported tiers.

  • Hosting choice
  • Backups and monitoring
  • Production ownership
Reviewed 19 July 2026

Billing, tax, and review

Quotes state currency, billing period, tax treatment, validity, response targets, and effective dates. The approved proposal controls the engagement.

  • Taxes stated explicitly
  • SLA scope stated explicitly
  • Review on material change

Proof and selection

Pay for the commitment you need.

The right tier follows the responsibility your organization wants LavaLoon to carry.

Production foundation

Numbers behind the model

The same open foundation supports every tier; service accountability changes, not the validity of Community.

  • 3M+ invoices on Fatoora
  • 8,700+ installations
  • Community free without time limit
Selection guide

Choose by operating responsibility

Choose Community when you can self-manage. Choose Standard for managed operations. Choose Premium when response, reporting, and integration commitments are business-critical.

  • Technical capacity
  • Compliance criticality
  • Required response commitment

Select by responsibility

Which compliance commitment fits your operation?

Tell us your ERP, entities, invoice volume, hosting model, internal technical capacity, reporting needs, and required response commitment.

LavaLoon × Balubaid Group

Delivery in the Kingdom of Saudi Arabia through our strategic partnership with Balubaid Group, Jeddah — local presence, regional reach.

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