ERP Associate Intern
Introduction to LavaLoon, company structure, internal communication, and the tools used in daily consulting work.
Company Overview
The first week focuses on basic consulting orientation, customer communication, internal tools, and introduction to ERPNext core business modules.
Section A: General
Section B: Technical
The second week focuses on documentation, project opening, planning, project execution, customer support, and additional ERPNext modules.
Section A: General
Section B: Technical
The third week focuses on the difference between demos and training, training planning, execution, production planning, and manufacturing processes.
Section A: General
Section B: Technical
All Courses ERP Associate Intern Section A: General
Section A: General
Mohamed Mokhtar
May 13, 2026

Lesson 1: Functional Consultant Role Overview

Objective: Understand the consultant’s role in implementation, support, customer communication, and documentation.

Lesson 2: Recapping Email

Objective: Learn how to write clear recap emails after meetings, including discussion points, decisions, action items, owners, and due dates.

Lesson 3: How to Open Bugs and CRs

Objective: Understand the correct process for opening bug reports and change requests in Helpdesk, including screenshots, examples, priority, and business impact.

Lesson 4: Setup Meeting with the Customer

Objective: Learn how to schedule customer meetings, prepare agendas, invite the correct attendees, and confirm meeting objectives.

Lesson 5: MS Teams Usage

Objective: Understand how to use Microsoft Teams for meetings, communication, file sharing, calendar invites, and customer coordination.

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