Banks and lenders
Control large consumer and commercial debt portfolios with a complete audit trail.
- Regulated operations
- Portfolio visibility
Finance · Collections
Recover faster.Stay controlled.Scale.
A Money Collection Solution for banks, agencies, and credit organizations with intelligent case assignment, complete action logging, and real-time portfolio dashboards.
- Recovery improvement
- Up to 35%
- Operational cost reduction
- Up to 40%
- Bank templates
- 30+
Audience and fit
Built for teams with a clear job to do.
Start with the operating context, not a feature checklist.
Collection agencies
Run multiple client portfolios with consistent routing and documentation.
- Client separation
- Collector accountability
Credit organizations
Replace paperwork and fragmented follow-up with one governed case flow.
- Central records
- Structured actions
How it works
One connected workflow.
A short path from the operational trigger to a governed result.
01 · 01
Prioritize
Score and route cases using portfolio, geography, workload, and collector factors.
- Weighted assignment
- Managed queues
02 · 02
Act
Log calls, visits, promises, documents, and outcomes against the case.
- Timestamped actions
- Complete audit trail
03 · 03
Improve
Use live dashboards to monitor recovery and operational performance.
- Portfolio reporting
- Manager visibility
Core capabilities
What the product does.
Focused capabilities cover the work that makes this product distinct.
Intelligent assignment
Route the right case to the right collector using multi-dimensional scoring.
- Workload awareness
- Geographic factors
Action logging and audit
Store every collector activity and case change with traceable timestamps.
- Compliance record
- Review history
Real-time dashboards
Track recovery, collector output, and portfolio status from one view.
- Performance KPIs
- Operational alerts
Operating boundary
Know what connects, where it runs, and what requires scoping.
Deployment, integrations, ownership, and limitations stay visible before rollout.
100% data ownership
On-premise standard
Keep collection data inside institution-controlled infrastructure.
- Data residency
- Access-policy control
30+ bank templates
Configure proven document and workflow foundations instead of starting from zero.
- Rapid setup
- Localized operations
Scoped integrations
Core banking, identity, payment, and reporting interfaces depend on available APIs and approved scope.
- Dependency review
- Acceptance testing
Proof and commercial path
Results claimed from production deployments.
The reference reports up to 35% recovery improvement, up to 40% lower operating cost, and 100% paperwork elimination.
Results claimed from production deployments.
The reference reports up to 35% recovery improvement, up to 40% lower operating cost, and 100% paperwork elimination.
- Up to 35% — Recovery improvement
- Up to 40% — Cost reduction
- 100% — Paperwork elimination
Scoped quote
Scoped to portfolio complexity—not per seat.
Portfolio size, collector count, compliance environment, infrastructure, integrations, onboarding, and support shape the quote.
- On-premise is standard
- Go-live target confirmed after discovery
Scope the right next step
Ready to put this product in your operating flow?
Share the systems, users, volumes, locations, and constraints involved. LavaLoon will map them to an accountable next step.