ERPNext Consultant Onboarding Program
Introduction to LavaLoon, company structure, internal communication, and the tools used in daily consulting work.
Company Overview
ERPNext Consultant Role and Responsibilities
Daily Consultant Activities
HR Policy and Code of Conduct
Customer Communication Rules
Performance Evaluation and KPIs
The first week focuses on basic consulting orientation, customer communication, internal tools, and introduction to ERPNext core business modules.
Section A: General
Section B: Technical
The second week focuses on documentation, project opening, planning, project execution, customer support, and additional ERPNext modules.
Section A: General
Section B: Technical
The third week focuses on the difference between demos and training, training planning, execution, production planning, and manufacturing processes.
Section A: General
Section B: Technical
All Courses ERPNext Consultant Onboarding Program Section B: Technical
Section B: Technical
Mohamed and 2 others
May 13, 2026

Lesson 15: Customer Support Management

Objective: Understand how support is managed through tickets, priorities, statuses, SLAs, communication, and issue resolution.

Lesson 16: Project Management

Objective: Understand ERPNext Project Management, including projects, tasks, timesheets, milestones, project costing, project status, and reporting.

Lesson 17: Human Resource Management

Objective: Understand ERPNext HR basics, including employee records, attendance, leave, shifts, expense claims, and HR reports.

Lesson 18: ERPNext Payroll

Objective: Understand payroll structure, salary components, salary structures, payroll entry, salary slips, deductions, benefits, and payroll reports.

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